Soft and Meta Skills of a Professional in the AI Era

The Foundation of Professional Development

• Who is a holistic modern professional, and what shapes their value
• Soft and meta skills: differences, interconnections, and role in professional development
• Personal values, principles, and professional ethics
• Personal goals, meanings, and responsibility for one's own development
• The balance between expertise, performance, interaction, and self-development

Practical outcome: personal professional profile — values, principles, strengths, and development guidelines.

Humans and Artificial Intelligence

• What generative AI is and how it works at a basic level
• What work tasks AI can be used for.
• How to set tasks for AI and formulate effective prompts
• Hallucinations, fact-checking, privacy, and data security
• Human judgment, authorship, and responsibility for the result
• How to identify tasks where AI empowers the professional

Practical outcome: a personal AI use-case scenario for one specific work task.

From Conversations to Shared Results

• Active listening and the ability to ask precise questions
• Clear articulation of thoughts, expectations, and agreements
• Constructive feedback
• Difficult conversations, disagreements, and conflict prevention
• Interaction with colleagues, managers, and other stakeholders
• Communication in a digital environment and with the help of AI

Practical outcome: personal algorithm for preparing for a difficult work conversation.

Resilience Without Burnout

• Resilience and professional endurance: what helps overcome difficulties
• Awareness of personal resources and burnout factors
• Managing attention and reactions during stress.
• Recovery, personal boundaries, and workload hygiene
• Supporting oneself and others in difficult circumstances
• The difference between resilience, ignoring problems, and overworking

Practical outcome: personal resource map and performance support plan.

How to Act When the Rules Change

• Adaptability and flexibility of thinking in conditions of uncertainty
• Identifying personal cognitive biases and habitual patterns
• Creative thinking and generating alternatives
• Openness to new things and readiness to revise approaches
• Experimenting, learning from mistakes, and finding solutions
• Using AI to generate ideas with subsequent critical evaluation

Practical outcome: a set of alternative solutions for a real work situation.

Focusing on What Matters and Responsibility for the Result

• Priorities, goals, and attention management
• Work planning and realistic time management
• Self-organization, discipline, and proactivity
• Decision-making and getting things done
• Procrastination, distractions, and task switching
• Using AI for planning, structuring information, and routine operations

Practical outcome: a personal work organization system for the next 30 days.

Self-Awareness and Understanding Others

• Recognizing one's own emotions and understanding their impact on decisions
• Emotional self-regulation and conscious choice of reactions
• Empathy and understanding other people's perspectives
• Recognizing emotional signals in interactions
• Emotions in conflicts, feedback, and teamwork
• Combining empathy with personal boundaries and responsibility

Practical outcome: an individual algorithm for conscious reaction in emotionally challenging situations.

Personal Development Plan - the final task of the program with feedback from the program experts.

The participant determines:

• what values and principles form the basis of their professional decisions
• what skills should be strengthened
• how they will use AI in their work
• what communication and behavioral habits they want to change
• how they will maintain their own resilience
• what specific actions they will take over the next 30 days
• by what indicators they will evaluate progress