This course is designed to develop a systematic approach to managing the operational activities of civil society and government organizations - including processes, teams, resources, and internal regulations. Participants will gain practical tools for building an effective organizational operational system, optimizing internal processes, managing teams, and ensuring transparency and stability in operations.
The course forms a systematic approach to managing the operational activities of public and state organizations. You will receive practical tools for building an effective operating system, optimizing processes and ensuring stability.
The program covers management of internal regulations, financial planning, working with teams and volunteers. You will learn monitoring and evaluation (M&E) tools, building an organizational structure, as well as compliance and transparency issues.
The program is designed for 24 hours and consists of 12 online classes. Each lesson lasts 2 academic hours. The learning process combines lectures, work with cases, group discussions and ends with the preparation of a graduation project.
The course was created for heads of organizations, operational and program managers of NGOs, as well as project administrators. To start training and set up efficient processes, just click the "Apply" button on this page.