Facilitation of online groups
Course Objective
Enhance the professional competencies of psychologists in conducting group and individual online sessions; master the technical functionality of Zoom, Google Meet, and interactive whiteboards; learn how to adapt offline exercises for an online format across different age groups, maintain participant engagement, overcome resistance, and handle emergency situations (technical glitches, power outages).
Target Audience
Psychologists of mobile teams and the protection department.
Learning Format
- Remote (online, Zoom/Google Meet platform)
- 10 hours (4 sessions of 2.5 hours / 150 minutes each)
Upon completion of the training, each participant receives:
- A personal certificate of completion for the 10-hour training.
- A methodological kit of materials:
- Online training preparation checklist.
- Technical check checklist (Zoom/Meet/Connection).
- Scripts for standard opening and closing of a psychological session.
- Risk and action matrix for technical emergencies (power outages/loss of connection).
- A bank of interactive exercises, icebreakers, art techniques, and links to ready-to-use Miro/Jamboard templates.
What Will Graduates Gain?
Program
- Differences between online and offline groups
- The role of the trainer/facilitator in creating the structure and dynamics of an online session
- Group rules and agreements
- Building an atmosphere of trust
- Maintaining contact and emotional presence through the screen
- Working with non-verbal cues in an online environment
- Algorithm for responding to strong emotional reactions
- Safely concluding psychologically intense exercises
- Zoom and Google Meet: Key features
- Working in breakout rooms
- Online whiteboards and interactive tools
- Technical readiness of the trainer
- What does the trainer do if…
- Engagement architecture
- Activation tools
- Handling low engagement
- Online group dynamics
- Feedback mechanisms
- Principles of adapting offline exercises to online formats
- Working with different age groups
- Features of working online with children and adolescents
- Online exercise builder/constructor
- Working with challenging participants
- Typical risks of the online format
- Common fears of a facilitator
- Structure of an effective online session
- Using AI as a trainer's assistant
FAQ
The course is designed for practicing and aspiring coaches, managers, team leads, HR professionals, mentors, and consultants who want to master the coaching approach to develop people and teams. No prior background in psychology or coaching is required — the program provides a systematic foundation from scratch and brings you to a professional level of practical application.
Coaching does not offer ready-made advice or directive instructions. In the "Coaching Excellence" course, you will learn to ask powerful questions, unlock the inner potential of a client or employee, help them find solutions on their own, build accountability, and overcome internal barriers to achieve their goals.
Yes. The program provides a full methodological and practical foundation: from the initial consultation and contracting with a client to building a step-by-step working strategy. In addition, you will learn how to position your services in the market, find your first clients, and adhere to coaching ethical standards.
The coaching approach radically changes the quality of communication and management. Managers and team leads spend less time on micromanagement as their team becomes more autonomous and proactive. HR professionals and mentors gain tools for deep talent development and burnout prevention, while consultants get the opportunity to increase the value and price of their services.
Education provides
