Coaching Excellence

Course Goal

Development of practical training and facilitation competencies of specialists conducting online group psychological sessions, support groups, psychoeducational events, trainings, roundtables, and other group activities.
The course helps participants work confidently with online groups, create a psychologically safe space, maintain attention and engagement, adapt exercises for various age groups, manage group dynamics, and effectively respond to difficult situations and technical challenges.
A key emphasis of the program is on practical skill development and building a personalized toolkit of ready-to-use instruments for future professional practice.

This Course is Designed For

• Social workers and other NGO specialists
• Professionals conducting group sessions, trainings, psychoeducational events, and support groups
• Specialists moderating online meetings, roundtables, and discussions
• Professionals seeking to improve the quality and effectiveness of their online facilitation
• Psychologists

Completion of homework assignments and tests is mandatory.

Learning Format

5 online sessions × 2 hours. 
The program prioritizes practical learning:

• 30% — Structured theoretical material
• 70% — Practical application, exercises, cases, simulations, and feedback

Completion of homework assignments and tests is mandatory.

Final Project — "My Online Session"

Each participant develops and records a brief segment of their own online session using at least two interactive tools. Practicals include:

• Preparing a mini-session
• Conducting the session
• Group tasks
• Utilizing digital tools
• Responding to a simulated challenging situation
• Receiving structured feedback
• Self-assessing trainer skills

Upon completion of the training, participants will be able to:

• Confidently conduct online group sessions and facilitate groups
• Utilize core features of Zoom and Google Meet
• Apply breakout rooms, chat, reactions, screen sharing, and online whiteboards
• Create a psychologically safe online environment
• Maintain contact and emotional presence through the screen
• Use tools to activate and retain participant attention
• Manage group dynamics
• Handle passivity, resistance, and challenging participants
• Adapt exercises for children, adolescents, and adults
• Safely conduct online activities with children and adolescents
• Respond to technical and organizational difficulties
• Professionally conclude psychologically intensive online sessions
• Independently design interactive online exercises and mini-sessions

What does a graduate of the online course receive

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Program