Human resource management (HR management)

Course Goal

To teach HR tools needed to build an effective team, using the software development field as an example.

This Course is Designed For

  • HR specialists, people managers, team/unit leaders, and company owners.

Learning Format

  • Course duration: 12 sessions × 6 weeks
  • Homework after each lecture and personalized feedback from the trainer
  • Access to video recordings and materials in Google Classroom

What does a graduate of the online course receive

🔗 View benefits

Program of the course "Human resource management (HR management)"

1
  • Employee life cycle.
  • Roles of specialists in the field of talent management.
  • Working with internal/external clients on creating a job opening.

2
  • Identifying, analyzing, communicating with, and engaging key stakeholders when working with candidates and employees.

3
  • Employer brand.
  • Employee Value Proposition (EVP).
  • Creating a job opening.

4
  • Job description.
  • Primary and alternative sources for finding candidates.
  • Job advertising.
  • Reviewing candidate profiles and resumes.

5
  • Approaches to interviews.
  • Types of interviews.
  • Interview focus.
  • Types of questions. Assessing soft skills.
  • Summary table.

6
  • Communication with the candidate.
  • Handling objections.
  • Preparing the team.
  • Preparing the workplace.
  • Working with a mentor.

7
  • Adaptation and integration.
  • Goal setting.
  • Choosing a management style.
  • Identifying motivation and motivators.

8
  • Identifying needs and assessing demand.
  • Alignment with company strategy.
  • Developing a competency matrix.

9
  • Key drivers at work.
  • How much does it cost?
  • Recognition deficit.
  • Implementing gratitude practices.
  • Motivation at Google and Facebook.

10
  • Performance metrics.
  • Factors influencing employee performance.
  • Team performance – how to achieve it.

11
  • Retention strategy: what works and what is not worth the time and money.
  • Exit interviews to enable employee return.
  • Employee surveys.
  • Risk management.
  • Preparing a candidate pool.
  • Succession planning.

12

A strategic personnel management plan for a specific company, taking into account:

  • goals,
  • the specifics of the company’s operations,
  • the available budget.

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