The World of Business Analysis
The course program is developed in accordance with industry standards IIBA (BABOK Guide v3) and PMI (PMI-PBA).
Course objective
To develop in participants a systematic understanding of the business analysis process — from identifying needs and gathering requirements to selecting, evaluating, and implementing solutions.
Learning Format
- Online / practical course
- Practical cases, workshops, interactive sessions
- Participant support via a private chat during the course
- Price: 28000 UAH
What Will Graduates Gain?
The problem this course solves
Many teams build products without a clear understanding of business or user needs — requirements change, solutions fail to deliver expected results, and resources are used inefficiently.
This course helps participants understand how to approach business analysis systematically from identifying needs to choosing and implementing optimal solutions.
You will learn to collect and document requirements, analyze processes, work with stakeholders, and evaluate the value of solutions turning business requests into real, measurable results.
Program of the course "The World of Business Analysis"
- Who a business analyst is and why this role is critical
- Main tasks: from idea to solution
- Types of analysts (business, system, product-process)
Practice: “Role Map” in your project
- Competency models by IIBA and PMI
- Soft and hard skills of an analyst
- Career paths and certifications
Practice: self-assessment of competencies based on the IIBA model
- Business analysis life cycle
- Choosing the approach: predictive vs adaptive
- Planning BA tasks within a project
Practice: creating a BA Work Plan in a Notion / Miro template
- Identification, classification, and stakeholder mapping
- Analysis of expectations and influence
- Engagement strategies
Practice: building a Stakeholder Map
- Interviews, workshops, observation, surveys
- Context diagram, use cases
Practice: preparing an interview guide
- Types of requirements: business, functional, non-functional
- Structure of requirements documentation
Practice: creating a BRD / SRS template
- How to align requirements across teams
- Requirements visualization and prototyping
Practice: creating a shared requirements board in Miro
- Basics of BPMN 2.0
- Common elements and templates
Practice: building an “As-Is” process
- Bottleneck analysis, “5 Why”, Lean approach
- Designing the “To-Be” process
Practice: redesigning a real process
- Use Cases, User Stories, scenarios
- Acceptance criteria
Practice: developing a Use Case for a business function
- Techniques: MoSCoW, Kano, Value vs Effort
Practice: priority matrix
- Traceability Matrix
- Managing changes
Practice: creating requirements in Jira or a BA Traceability table
- How to describe implementation options
- Types of solutions: organizational, IT, hybrid
Practice: preparing Solution Options
- Effectiveness and feasibility criteria
- Comparing options using the Weighted Scoring model
Practice: creating a Decision Matrix
- BA’s role during development, testing, and UAT
- Change management and resistance handling
Practice: preparing a BA Checklist for UAT
- Success metrics, ROI, lessons learned
- Creating an analytical report
Practice: final case presentation “From Requirements to Solution”
After completing the program, participants:
- possess a structured business analysis methodology;
- can plan analytical activities and engage stakeholders effectively;
- document and model requirements;
- develop, evaluate, and present solution options;
- understand how to work in both predictive and agile environments.
Education provides
