Fundamentals of Business Analysis
Course Goal
Provide participants with basic knowledge and practical skills in business analysis: from gathering and documenting requirements to visualizing processes and working in Agile.
Training Format:
- Online / offline / hybrid
- Practical cases, workshops, interactive sessions
- Participant support during training in a private chat
- Group training: 6300 UAH/hour. Group up to 12 participants
- Individual training: 1700 UAH/hour
What Will Graduates Gain?
The problem this course solves
Teams often face unclear requirements and poor communication with the customer. The course addresses this by teaching how to collect, analyze, and visualize requirements in a structured way to avoid mistakes and ensure a transparent development process.
Program of the course "Fundamentals of Business Analysis"
1
- Who is a Business Analyst?
- Role, responsibilities, skills
- BA in different types of projects (Waterfall, Agile, hybrid)
- Key concepts: requirement, process, system, product
- Typical business analyst artifacts
2
- Business goals vs. user needs
- Stakeholders: definition, stakeholder maps
- Stakeholder engagement techniques (interviews, workshops, surveys)
3
- Classification of requirements (business, user, system, non-functional)
- Requirements lifecycle
- Requirements elicitation techniques
- Interviews
- Observation
- Documentation analysis
- Brainstorming
4
- User Stories, Use Cases, Acceptance Criteria
- Examples of BRD, SRS templates
- Quality of requirements (SMART, INVEST)
5
- Diagrams for business analysts
- BPMN (processes)
- UML (use cases, activities, sequences)
- Wireframes & prototypes
- Tools (Draw.io, Miro, Figma, Visio)
6
- Prioritization (MoSCoW, Kano, 100 points)
- Validation and verification
- Working with conflicting requirements
7
- Scrum & Kanban: role of BA
- Backlog, Refinement, Definition of Ready/Done
- Collaboration with Product Owner, development team, and QA
8
- Confluence, Jira, Notion
- Excel/Sheets for BA
- ChatGPT and AI as BA assistants
9
- Soft skills for BA: communication, facilitation, critical thinking
- Professional development plan
10
- Retrospective: from requirements gathering to process visualization
- Presentation of mini-project results
- Q&A, recommendations for further development
Course
15 hours
10 lessons
Education provides
Marina Melnick
SkillsUp founder and CEO, Principal Consultant in WEEM, Career Therapist