IT Team Management

Course Objective

To prepare participants for confident management of IT teams, focusing on the specifics of working with technical specialists, motivation, development processes, team culture, and effective collaboration between business and technical departments.

Learning Format

  • Online / offline / hybrid
  • Practical cases, workshops, interactive sessions
  • Participant support during the course in a private chat
  • Group training: 6300 UAH/hour. Group of up to 12 participants
  • Individual training: 1700 UAH/hour

What Will Graduates Gain?

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The problem the course solves

Many IT leaders are unable to build teams effectively – they find it difficult to motivate technical specialists, build trust, establish communication with the business, or organize clear processes.
This course serves as a tool that helps you not only manage, but also create a strong, autonomous, and motivated team where technology and people work toward results and development.

Program of the course "IT Team Management"

1
  • Types of IT teams: product, outsourced, in-house, startups
  • Software development lifecycle specifics
  • The manager's role and interaction with team roles: developers, testers, analysts, DevOps, UX/UI designers, business analysts
  • Working with different methodologies
  • Team management frameworks

2
  • Building trust between technical and business teams
  • How to work with programmers: what motivates and frustrates them
  • Conflict management in IT teams
  • Cross-functional collaboration: business analysts, marketing, designers
  • How to run effective meetings: daily stand-ups, retrospectives, 1-on-1s
  • Effective feedback for IT professionals

3
  • Why traditional motivation methods fail in IT
  • Gamification and unconventional engagement strategies
  • Career growth and developer development
  • Balancing flexibility and deadlines: avoiding burnout
  • Addressing demotivation and emotional burnout

4
  • How to set tasks correctly: the SMART framework
  • Managing technical debt and priorities
  • Risk management in the development process
  • Measuring team productivity
  • Avoiding micromanagement and fostering autonomous teams

5
  • Management styles and finding your own
  • Shaping team culture
  • Delegation: how to offload excess tasks
  • Nurturing leaders within the team

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