IT Team Management

Course Objective

To prepare participants for confident management of IT teams, focusing on the specifics of working with technical specialists, motivation, development processes, team culture, and effective collaboration between business and technical departments.

The course is designed for:

  • Project Managers looking to improve collaboration with IT teams
  • Team Leads aiming to develop management skills
  • Product Managers working with developers
  • HR and People Partners in IT
  • Technical specialists seeking to enhance leadership skills

Learning Format

  • Course duration: 28 hours
  • Online instructor-led sessions
  • Practical assignments after each module
  • Final project

What Will Graduates Gain?

  • Deep understanding of IT team management specifics
  • Tools for effective collaboration with programmers and technical specialists
  • Techniques for building strong and motivated teams
  • Practical case studies and expert support
  • Course completion certificate

Additional Services (Upon Request)

  • Custom team management consultations
  • Team process audits

The program can be tailored to company and employee needs. Request a customized course program for your company!

Program of the course "IT Team Management"

1
  • Types of IT teams: product, outsourced, in-house, startups
  • Software development lifecycle specifics
  • The manager's role and interaction with team roles: developers, testers, analysts, DevOps, UX/UI designers, business analysts
  • Working with different methodologies
  • Team management frameworks

2
  • Building trust between technical and business teams
  • How to work with programmers: what motivates and frustrates them
  • Conflict management in IT teams
  • Cross-functional collaboration: business analysts, marketing, designers
  • How to run effective meetings: daily stand-ups, retrospectives, 1-on-1s
  • Effective feedback for IT professionals

3
  • Why traditional motivation methods fail in IT
  • Gamification and unconventional engagement strategies
  • Career growth and developer development
  • Balancing flexibility and deadlines: avoiding burnout
  • Addressing demotivation and emotional burnout

4
  • How to set tasks correctly: the SMART framework
  • Managing technical debt and priorities
  • Risk management in the development process
  • Measuring team productivity
  • Avoiding micromanagement and fostering autonomous teams

5
  • Management styles and finding your own
  • Shaping team culture
  • Delegation: how to offload excess tasks
  • Nurturing leaders within the team

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