BPMN: Business Process Modeling and Optimization

Course objective

To build a holistic understanding of how to:

  • identify real (not just formal) processes;
  • visualize interaction between departments;
  • identify bottlenecks;
  • reduce operational losses;
  • improve speed and quality of work;
  • prepare the business for digital transformation.

After completing the course, participants will be able to use BPMN not as a “check-the-box” diagram, but as a practical tool for managing business efficiency.

Learning Format

  • Online
  • Practical cases, workshops, interactive sessions
  • Participant support via a private chat during the course
  • Group training: 6300 UAH/hour. Group of up to 12 participants
  • Course: 13,800 UAH / per participant

What Will Graduates Gain?

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The problem this course solves

In many companies, business processes exist informally — in employees’ heads or in fragmented documentation. This leads to loss of control, duplicated efforts, increased costs, and difficulties with automation.

The course teaches how to document and optimize processes using BPMN, turning them into a transparent, manageable asset that is easy to scale and automate.

Program of the course "BPMN: Business Process Modeling and Optimization"

1
  • Why business needs Business Process Model and Notation
  • Current and Future State Analysis
  • Stakeholder Mapping

Practice: Company Process Map


2
  • Events
  • Tasks and Activities
  • Gateways
  • Sequence Flows

Practice: Process Building


3
  • Subprocesses
  • Event-based Gateway
  • Boundary Events
  • Compensating Actions

Practice: Complex Scenarios


4
  • Message Flows
  • Pools and Lanes
  • Application Programming Interfaces

Practice: Inter-system Interaction


5
  • Robotic Process Automation
  • Low-code Platforms
  • Automation Tools Overview
  • Brief overview of n8n

Practice: From Model to Automation


6
  • Process Bottlenecks
  • Lean Management Methodology
  • Value Stream Mapping

Practice: Optimization from Current to Future State


7
  • Key Performance Indicators
  • Service Level Agreements
  • Compliance
  • Process Audit

Practice: Business Case Study


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