Case Study: Practical Hands-On Workshop for the DSV Ukraine Team - AI Tools for Business

Client: DSV Ukraine LLC
Format: Corporate consulting
Topic: AI Tools for Business
Duration: 2 days (6 hours)
Trainer: Maksym Fedorov

Context

The company operates with a large volume of operational tasks, including communication, reporting, data handling, and internal processes.

At the same time, there is a need to:

• reduce time spent on routine tasks
• improve employee efficiency
• understand how AI can be applied in daily work

Objectives

• demonstrate practical AI use cases for non-technical specialists
• teach how to formulate effective prompts
• provide tools that can be applied immediately after the workshop
• establish a foundation for further process automation

Solution

A hands-on workshop was conducted with a strong focus on real business tasks.

Day 1: Foundations & AI for Text-Based Work (3 hours)

1. Overview of modern AI tools with live business case demonstrations
2. Brainstorming of participants’ tasks for automation
3. Prompt engineering methodology (structure, techniques, quality evaluation)
4. Text-related tasks: editing, translation, business communication
5. Using AI as an expert assistant
6. Security, confidentiality, and ethical use of AI

Day 2: Data, Presentations & Advanced Use Cases (3 hours)

1. AI for data analysis and spreadsheets (formulas, structuring, insights)
2. AI-powered presentation creation
3. Working with documents (PDF, Word), system prompts, scenario analysis
4. AI for customer-related processes and follow-ups
5. Solving a real business tasks end-to-end

70% of the workshop was dedicated to hands-on practice using participants’ real tasks.

Results

After the workshop, the team:

• started applying AI in daily tasks
• gained a set of ready-to-use AI scenarios
• identified processes suitable for automation
• understood AI limitations and best practices for safe usage
• has received certificates → 🔗 View certificate