1.1. A sole proprietor, Melnyk Maryna Oleksandrivna, hereinafter referred to as the “Service Provider,” publishes this public offer for the provision of services.
1.2. In accordance with Articles 633 and 641 of the Civil Code of Ukraine, this document posted on the Internet at https://skillsup.ua/......., constitutes a public offer, and in the event that an individual performs actions indicating acceptance thereof, it is binding for execution by the Service Provider and such individual, hereinafter referred to as the “Customer.” Payment by the Customer for the services of the Service Provider constitutes full and unconditional acceptance of the offer and is deemed to be the conclusion of the Agreement on the terms set forth in this offer.
1.3. In this offer, the terms below are used with the following meanings:
“Customer” – a person who has paid the cost of the services provided by the Service Provider and is a Party to this Agreement.
“Offers” – a public offer of the Service Provider addressed to any individual or legal entity to enter into an agreement for the provision of services on the existing terms contained in the offer.
“Acceptance” – full and unconditional acceptance by the Customer of the terms of the offer.
2.1. Under the terms of this Agreement, the Service Provider provides services for organizing and conducting training for the Customer in accordance with the Training Course Program, and the Customer undertakes to pay for the provided services in accordance with the terms of this Agreement.
2.2. The list of services provided by the Service Provider is indicated on the Service Provider’s website at https://skillsup.ua/
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3.1. Payment for services under this Agreement is made by the Customer by way of advance payment of the cost of services.
3.2. The cost of services is determined by the course training program posted on the Service Provider’s website at https://skillsup.ua/.
3.3. Payment may be made no later than one day prior to the start of classes.
3.4. The period during which the services are provided is determined in the Training Course Program posted on the Service Provider’s website at https://skillsup.ua/.
3.5. In the event of early termination of the Agreement at the initiative of the Customer, the funds paid by the Customer as payment for the services shall be refunded subject to the following conditions:
3.5.1. If the Customer refused the services at least 24 hours before the start of the training course, the paid funds shall be refunded to the Customer in full within one week;
3.5.2. If the Customer submits a written refusal of services no later than halfway through the course duration, the paid funds shall be refunded to the Customer in the amount of 50% of the total cost of services;
3.5.3. The conditions of clause 3.5.2 do not apply to one-time services of the Service Provider – master classes, lectures, workshops, trainings lasting up to 2 days, discussion, philosophical, professional clubs, off-site events, and individual consultations.
3.6. The refusal of services must be sent by the Customer to the Service Provider’s email address. In this case, the Service Provider has the right to verify the Customer’s intention to terminate the Agreement by contacting them by phone or other means.
3.7. Settlements are made in non-cash form in the national currency of Ukraine or in foreign currency converted into the national currency at the exchange rate of the National Bank of Ukraine established on the date of payment.
3.8. Missing a class by the Customer is not grounds for a refund.
4.1. The Agreement enters into force from the moment of acceptance of the offer and remains in effect until the termination of the Agreement.
4.2. The Agreement is deemed automatically terminated if the Customer has not used the services of the Service Provider within 8 weeks from the date the Agreement enters into force. The conditions set forth in this clause do not apply to the one-time services of the Service Provider specified in clause 3.5.3 of this Agreement.
4.3. In the event of termination of the Agreement at the initiative of one of the Parties, the settlement procedure is governed by this Agreement.
4.4. This Agreement may be terminated early at the initiative of one of the Parties on the grounds provided for by the current legislation of Ukraine. The Party initiating termination of this Agreement is obliged to notify the other Party (by sending an email) at least 5 (five) days prior to the intended termination date.
4.5. Upon completion of the provision of services to the Customer and subject to successful fulfillment of all conditions of the training program, the Service Provider shall issue the Customer an electronic certificate confirming completion of training under the selected course program.
4.6. In the event that the Customer pays for the course but does not use it within 8 weeks from the date of payment, the services are deemed to have been provided in full.
5.1. The Service Provider undertakes to:
5.1.1. Provide services to the Customer in accordance with this Agreement and the Program specified on the Service Provider’s website https://skillsup.ua/.
5.2. The Customer undertakes to:
5.2.1. Pay the full cost of services on the terms established by this Agreement.
5.2.2. Comply with the requirements, rules, and other conditions for the provision of services established by the Service Provider.
5.2.3. Not use or distribute in any way the obtained training course materials for any purpose.
5.3. The Service Provider has the right to:
5.3.1. Refuse to provide services to the Customer without explanation, refunding the paid funds proportionally to the number of classes not attended by the Customer.
5.3.2. Refuse to provide services if the Customer has not provided proof of payment (payment receipt, check, or other settlement document).
5.3.3. If necessary, make changes to the procedure, time, and terms of service provision (including changing the schedule). The Service Provider shall notify the Customer in advance by posting a relevant announcement publicly and/or on the Service Provider’s website, or by sending a relevant email/message no later than 1 (one) calendar day prior to such changes.
5.3.4. In the event of illness of the Service Provider’s representative conducting the class or in other exceptional cases, replace the lecturer specified in the schedule, replace the class with a similar one, or reschedule the class to another day, notifying the Customer in accordance with clause 5.3.3 of the Agreement.
5.3.5. Fully or partially suspend the provision of services under this Agreement in the event of circumstances posing a threat to the life and health of the Customer.
5.3.6. Receive from the Customer information necessary for the provision of services under this Agreement.
5.4. The Customer has the right to:
5.4.1. Use the services of the Service Provider during the period provided for by the Training Program and this Agreement.
5.4.2. Receive necessary and reliable information about the Service Provider’s work schedule and services.
6.1. Place of service provision – Ukraine, 49000, Dnipro, Hrushevskoho St., 9, or online via a link.
6.2. Before the start of a class, the Customer presents to the Service Provider a document confirming payment for services (payment receipt, check, or other settlement document).
6.3. Persons under the influence of alcohol, drugs, or toxic substances are not allowed to attend classes. In this case, the payment for the class is non-refundable.
6.4. During classes, the Customer must maintain cleanliness and order at the place of classes, communicate politely with other Customers, trainers/lecturers, administrators, other employees of the Service Provider, and third parties.
6.5. The Service Provider has the right to remove the Customer from the class and unilaterally refuse to perform this Agreement in the event of detection of alcohol, drug, or toxic intoxication of the Customer during the class.
6.6. The Service Provider grants the Customer a limited, personal, and non-transferable right to use the services and any materials or information obtained during the course of training. The Customer may use the materials and any information provided within the service only for personal non-commercial use.
7.1. The Customer fully assumes responsibility for their state of health and agrees that they have no right to demand from the Service Provider any compensation for material damage or harm to health.
7.2. In the event that the Customer causes damage to the property of the Service Provider or third parties, the Service Provider has the right to demand full compensation for such damage. The basis for compensation is a damage report drawn up by the Service Provider with the participation of the Customer or a third party (in case of damage to third-party property – with the participation of that person and an independent third party), and such report shall be binding on the Customer as if it had been drawn up with their participation.
7.3. The Service Provider bears no responsibility for the safety of the Customer’s personal belongings.
7.4. For violation of any clause of this Agreement or the Training Rules, the Service Provider reserves the right to deny the Customer access to classes and to terminate this Agreement unilaterally. In this case, the funds paid for the services are not refunded.
7.5. The Service Provider is not responsible for technical inconveniences caused by seasonal, preventive, or emergency works carried out by public utility services.
7.6. Upon the occurrence of force majeure circumstances beyond reasonable foreseeability and control of the Parties, the Parties are released from liability for failure to fulfill obligations during the period of such circumstances.
7.7. The Parties agree that the Service Provider does not guarantee any financial or other results from the application by the Customer of the services purchased from the Service Provider.
7.8. In the event of violation by the Customer of clauses 5.2.3 and 6.6 of the Agreement and use of course materials for non-personal purposes, the Service Provider has the right to unilaterally terminate this Agreement, block the Customer’s access to the training course, and seek compensation for damages in court. In this case, the paid funds are non-refundable.
8.1. The Parties agree that information and data related to this Agreement are confidential and may not be disclosed to third parties without prior written consent of the other Party, except where such disclosure is related to obtaining official documents for execution of the Agreement or payment of taxes and other mandatory payments, as well as in cases provided for by law.
8.2. The Parties shall be liable under the legislation of Ukraine in the event of disclosure of confidential information that becomes known to them during performance of this Agreement.
8.3. Neither Party has the right to transfer its rights and obligations under the Agreement to another person without the written consent of the other Party.
8.4. The Parties agree that photos and video materials created in the course of service provision (including during coffee breaks, defense of the Customer’s project created during training, etc.) are not confidential. Photos and video materials may be used by the Service Provider for publication in any information sources (including social networks, the Service Provider’s website, etc.) for the purpose of disseminating advertising information about the provided services.
8.5. The Customer confirms their consent to the processing by the Service Provider of their personal data, namely: collection, systematization, entry into databases of the Service Provider (including electronic ones), accumulation, storage, clarification, as well as further use and distribution of personal data in accordance with the Law of Ukraine “On Personal Data Protection.”
8.6. The Parties agree that the Service Provider shall collect and accumulate the Customer’s personal data on paper and/or electronic media, including by entering them into the Service Provider’s database.
8.7. Issues not regulated by this Agreement are governed by the information posted on the Service Provider’s website at https://skillsup.ua/ and by the current legislation of Ukraine.
8.8. This Agreement is posted on the Service Provider’s website and is presented in three languages: Ukrainian, Russian, and English. The Parties agree that the Ukrainian text shall prevail.
9.1. In the event of disputes or disagreements, the Parties undertake to resolve them through negotiations.
9.2. If the Parties fail to reach agreement, disputes shall be resolved in court.
Sole Proprietor Melnyk Maryna Oleksandrivna
Tax ID: 3111121105
Current account in UAH: UA093510050000026002878818681 at JSC “UKRSIBBANK”
Service address: Ukraine, 49101, Dnipropetrovsk region, Dnipro, Hrushevskoho St., 9.